Filip Rakovski
Chief Operating Officer
MDN Freight nearly doubled its fleet in 12 months. Here's how.
MDN Freight was built to grow. Filip Rakovski, its Chief Operating Officer, runs 150+ trucks and 250 drivers across North America. Getting there took more than adding trucks. It took killing the manual work that holds a fleet back.
Before Alvys, dispatchers built and tracked every load by hand. That work ate hours the team could not spare. The biggest shippers kept raising the bar too. They wanted partners running automated systems that scale. MDN needed to meet that standard without piling on overhead.
In June 2024, MDN moved its operation onto Alvys. Dispatch, accounting, and safety came together on one platform. Manual data entry gave way to automated workflows. Load building and tracking time dropped by 50%.
Native EDI changed how MDN's customers experience the work. Shippers now see where the trucks are in real time. They get an update the moment a load is picked up. They get another the moment it is delivered. Invoices reach them immediately, with no chasing.
AI reporting gave Filip's team one view of the whole operation. Driver, truck, and load data now sit in one place. MDN reviews it every day and makes the next call from real numbers.
The growth followed. In the first 12 months on Alvys, the fleet climbed from 60 to 100 trucks. Automation carried dispatch, accounting, and safety as the business scaled. Modern systems helped MDN win the bigger customers it was chasing.
Ask Filip whether another carrier should consider Alvys, and his answer is direct:
"If somebody asks me whether they should consider Alvys or not, I would definitely recommend it. I would advise them to first see a demo and see what amazing things Alvys can do for their company."
Challenges
Before implementing Alvys, Universe Carrier
encountered these key challenges:
Slow data entry
Teams were experiencing delays due to time-consuming manual data entry, which hindered productivity.
Inefficient Reporting
Clunky and outdated reporting tools made it difficult to generate timely reports, causing delays in accessing essential information.
Difficulty accessing critical information
Teams struggled to retrieve crucial data quickly, leading to inefficiencies and delays in daily operations.
Overwhelmed Dispatchers
Dispatchers were burdened by excessive manual tasks, which caused workflow bottlenecks and limited their ability to manage operations effectively.
High Administrative Workload
Back-office staff faced challenges keeping up with administrative tasks, resulting in delays and reduced overall team performance.
Challenges
MDN Freight was growing fast, but manual work slowed the whole operation. Dispatchers built and tracked every load by hand, burning hours the team could not spare. Big shippers wanted partners running automated systems that scale, and MDN needed to win that freight without adding overhead.
Solution
MDN moved dispatch, accounting, and safety onto one Alvys platform in June 2024, replacing manual entry with automated workflows. Native EDI opened its loads to customers, who see truck locations, get pickup and delivery updates, and receive invoices instantly. AI reporting put driver, truck, and load data in one place, giving MDN a daily view to decide from.
Results
Results showed up inside the first year, as MDN grew from 60 to 100 trucks in 12 months. Load building and tracking time dropped by 50%, with automation now running dispatch, accounting, and safety. Today MDN runs 150+ trucks and 250 drivers across North America, winning bigger customers along the way.
"The native EDI feature gives our customers access to our loads. They see where our trucks are and get updates the moment a load is picked up or delivered. They get every invoice immediately."
Filip Rakovski
COO
"The AI reporting is amazing. It gives us so much insight into our drivers, trucks, and loads. We view it every day, analyze it, and make our next decisions from that data."
Filip Rakovski
COO
Results
Since implementing Alvys, Universe Carrier
has seen measurable improvements:
60% reduction in manual labor and data handling
Universe Carrier reduced manual labor and data handling by 60%, drastically improving overall efficiency.
Saved 5-6 hours daily in admin tasks
The team saved 5-6 hours daily by eliminating time- consuming administrative tasks, freeing up valuable resources for more critical work.
Increased Focus on High-Value Tasks
Dispatchers can now prioritize booking higher-paying loads and improving operational efficiency, leading to better resource management.
