Before implementing Alvys, Universe Carrier
encountered these key challenges:
Teams were experiencing delays due to time-consuming manual data entry, which hindered productivity.
Clunky and outdated reporting tools made it difficult to generate timely reports, causing delays in accessing essential information.
Teams struggled to retrieve crucial data quickly, leading to inefficiencies and delays in daily operations.
Dispatchers were burdened by excessive manual tasks, which caused workflow bottlenecks and limited their ability to manage operations effectively.
Back-office staff faced challenges keeping up with administrative tasks, resulting in delays and reduced overall team performance.
Since implementing Alvys, Universe Carrier
has seen measurable improvements:
Universe Carrier reduced manual labor and data handling by 60%, drastically improving overall efficiency.
The team saved 5-6 hours daily by eliminating time- consuming administrative tasks, freeing up valuable resources for more critical work.
Dispatchers can now prioritize booking higher-paying loads and improving operational efficiency, leading to better resource management.