Customer Stories
See how businesses like yours succeed with Alvys.
Resources >
Testimonials
>
Bear Down Logistics
22%
On average, our customers grew 22% after just 4 months of using Alvys.
22%
On average, our customers grew 22% after just 4 months of using Alvys.
90%
Reduction in weekly reconciliation time with Alvys' best in class accounting software
80%
Decrease in data entry time with automatic load creation.
9%
This has translated into an average of a 9% increase in monthly revenue.
"Alvys solves an efficiency problem that we were having with our past TMS. It allows us to automate a lot of our processes and save time."

Company Size:
4 Employees
Company Type:
Broker
Location:
Orlando, Florida 32801

The Bear Down Logistics Story

The most amazing thing with Alvys is that they didn’t have a feature we needed, and we told them: "we’ve got to have this". Within 2 weeks they built the whole thing and said "here you go". At that point, I was like "I love you guys, I will never leave you".

I switched to Alvys and I was blown away by the ease of use and the automation. You just have to hit a button and there you go. You hit this button and MacroPoint is sent out. You hit that button and an email is sent to the people that owe you paperwork… Our customers, we can give them a link, and they can watch their own freight move across America, just like we can.

When we’re doing billing through Quickbooks, paid bills get updated automatically. We don’t have to go in and upload something else to Quickbooks to show that it’s been paid, it’s done automatically through Alvys.

I love Alvys. I see them as a partner. Their support is great…when I send something to their support staff, they get it done quickly. You don’t get that from a lot of TMS providers. I didn’t get it from my last one. I would tell them the problem I was having, and I wouldn’t hear back in 2 days. I had to call them and say I need you all to get this fixed.

Challenges

Before implementing Alvys, Universe Carrier
encountered these key challenges:

slow data mountain icon

Slow data entry

Teams were experiencing delays due to time-consuming manual data entry, which hindered productivity.

x icon

Inefficient Reporting

Clunky and outdated reporting tools made it difficult to generate timely reports, causing delays in accessing essential information.

payment error icon

Difficulty accessing critical information

Teams struggled to retrieve crucial data quickly, leading to inefficiencies and delays in daily operations.

alert circle icon

Overwhelmed Dispatchers

Dispatchers were burdened by excessive manual tasks, which caused workflow bottlenecks and limited their ability to manage operations effectively.

delayed tasks icons

High Administrative Workload

Back-office staff faced challenges keeping up with administrative tasks, resulting in delays and reduced overall team performance.

AI chatbot prevents missed sales leads

The client had slow lead response times of up to three days because the same folks handling leads also worked in the field. This resulted in 300+ lost leads.

Results Grow set up an AI chatbot powered by Zapier’s ChatGPT integration and Tables. The bot responds in real time to leads, answers.

The client had slow lead response times of up to three days because the same folks handling leads also worked in the field. This resulted in 300+ lost leads.

Results

Since implementing Alvys, Universe Carrier
has seen measurable improvements:

60% reduction in manual labor and data handling

Universe Carrier reduced manual labor and data handling by 60%, drastically improving overall efficiency.

Saved 5-6 hours daily in admin tasks

The team saved 5-6 hours daily by eliminating time- consuming administrative tasks, freeing up valuable resources for more critical work.

Increased Focus on 
High-Value Tasks

Dispatchers can now prioritize booking higher-paying loads and improving operational efficiency, leading to better resource management.

Integrations:
brand logo
Eagle Capital
brand logo
QuickBooks
brand logo
MyCarrierPortal
Reviews on the Web:
capterrasoftware adviceget app

See more customer stories

Save time and start streamlining.

Alvys is all you need to manage and grow your business.

graphic illustration of the Alvys TMS software load board sorted by status