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PBJ Express Inc.
"Alvys helped us to improve efficiency, automation and visibility across the board."

Company Size:
10 Employees
Company Type:
Carrier
Location:
Joplin, MO 64801

The PBJ Express Inc. Story

When we started using Alvys, my main task was improving systems and efficiency within the company. I looked at several other TMS systems and landed on Alvys. Since adopting Alvys we’ve been able to reduce our staff and overhead while also improving efficiency, automation, and visibility across the board. Alvys’ development team has also worked with me directly to tailor features to be flexible with our business needs.

Challenges

Before implementing Alvys, Universe Carrier
encountered these key challenges:

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Slow data entry

Teams were experiencing delays due to time-consuming manual data entry, which hindered productivity.

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Inefficient Reporting

Clunky and outdated reporting tools made it difficult to generate timely reports, causing delays in accessing essential information.

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Difficulty accessing critical information

Teams struggled to retrieve crucial data quickly, leading to inefficiencies and delays in daily operations.

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Overwhelmed Dispatchers

Dispatchers were burdened by excessive manual tasks, which caused workflow bottlenecks and limited their ability to manage operations effectively.

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High Administrative Workload

Back-office staff faced challenges keeping up with administrative tasks, resulting in delays and reduced overall team performance.

Results

Since implementing Alvys, Universe Carrier
has seen measurable improvements:

60% reduction in manual labor and data handling

Universe Carrier reduced manual labor and data handling by 60%, drastically improving overall efficiency.

Saved 5-6 hours daily in admin tasks

The team saved 5-6 hours daily by eliminating time- consuming administrative tasks, freeing up valuable resources for more critical work.

Increased Focus on 
High-Value Tasks

Dispatchers can now prioritize booking higher-paying loads and improving operational efficiency, leading to better resource management.

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