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Trans-Motion
"From dispatch to drivers, billing, accounting and safety, all our team members adapted quickly and well to the technology. Pretty easy to use and highly easy to cross-train on."

Company Size:
30 Employees and 30 Drivers
Company Type:
Hybrid
Location:
Omaha, Nebraska 68102

The Trans-Motion Story

I would recommend Alvys to other trucking companies just based on their high level of customer service, and the vast number of integrations they have. When there was a vendor we use that they weren't integrated with, they said, "Hey, let's set up a phone call and figure it out and we'll get an integration set up. No charge to you." The high level of customization and high level of personal touch, are values that we also have as a company for Trans-Motion. One of our top values is transparency. While Alvys allows for a lot of customization so that dispatchers can only see these bits of information and billing can only see those bits of information, we've actually made the choice as a company to allow people to see all aspects of it. That's been really beneficial for us because our dispatchers can see on a daily basis how revenue is tracking what we have outstanding for billing. I find that it has really helped that kind of cross collaboration with our different departments here as well and allowed everybody to be on the same page. The customer service teams and sales folks who initially made contact with us, worked very diligently to make sure they delivered on what they promised even if it meant building specific backend integrations or workflows. They worked really hard to make sure that it worked the way we needed it to. That high level of customer service and the fact that their product is malleable and not just a cookie cutter where you have to fit into their box is something that I will definitely sing their praises on.

Challenges

Before implementing Alvys, Universe Carrier
encountered these key challenges:

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Slow data entry

Teams were experiencing delays due to time-consuming manual data entry, which hindered productivity.

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Inefficient Reporting

Clunky and outdated reporting tools made it difficult to generate timely reports, causing delays in accessing essential information.

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Difficulty accessing critical information

Teams struggled to retrieve crucial data quickly, leading to inefficiencies and delays in daily operations.

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Overwhelmed Dispatchers

Dispatchers were burdened by excessive manual tasks, which caused workflow bottlenecks and limited their ability to manage operations effectively.

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High Administrative Workload

Back-office staff faced challenges keeping up with administrative tasks, resulting in delays and reduced overall team performance.

Results

Since implementing Alvys, Universe Carrier
has seen measurable improvements:

60% reduction in manual labor and data handling

Universe Carrier reduced manual labor and data handling by 60%, drastically improving overall efficiency.

Saved 5-6 hours daily in admin tasks

The team saved 5-6 hours daily by eliminating time- consuming administrative tasks, freeing up valuable resources for more critical work.

Increased Focus on 
High-Value Tasks

Dispatchers can now prioritize booking higher-paying loads and improving operational efficiency, leading to better resource management.

Integrations:
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QuickBooks
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RTS Financial
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Motive / KeepTruckin
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SkyBitz
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EFS
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I-Pass
Reviews on the Web:
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