The Hermes NVC Story
All of my reports and paystubs in one place!
Driver for Hermes
Headquartered just outside Chicago, Hermes has routes from Connecticut to California – and everywhere in between. No matter the transport challenge you’re facing, Hermes can get your freight where it needs to be, safely and on time.
Challenges
Before implementing Alvys, Universe Carrier
encountered these key challenges:
Slow data entry
Teams were experiencing delays due to time-consuming manual data entry, which hindered productivity.
Inefficient Reporting
Clunky and outdated reporting tools made it difficult to generate timely reports, causing delays in accessing essential information.
Difficulty accessing critical information
Teams struggled to retrieve crucial data quickly, leading to inefficiencies and delays in daily operations.
Overwhelmed Dispatchers
Dispatchers were burdened by excessive manual tasks, which caused workflow bottlenecks and limited their ability to manage operations effectively.
High Administrative Workload
Back-office staff faced challenges keeping up with administrative tasks, resulting in delays and reduced overall team performance.
Results
Since implementing Alvys, Universe Carrier
has seen measurable improvements:
60% reduction in manual labor and data handling
Universe Carrier reduced manual labor and data handling by 60%, drastically improving overall efficiency.
Saved 5-6 hours daily in admin tasks
The team saved 5-6 hours daily by eliminating time- consuming administrative tasks, freeing up valuable resources for more critical work.
Increased Focus on High-Value Tasks
Dispatchers can now prioritize booking higher-paying loads and improving operational efficiency, leading to better resource management.
