Case Study

How Alvys Transformed Operations at Commercial Transport

Industry: SMB Brokerage; 300 loads/mo
Key Player: Nick Rabe, COO

Large truck and trailer with CTI logo

Commercial Transport, a growing freight brokerage, faced operational inefficiencies and a need for better tools to manage complex workflows. Nick Rabe, COO of Commercial Transport, partnered with Alvys to overhaul their processes,  achieving significant improvements in efficiency and productivity.

Challenges

Before implementing Alvys, Commercial Transport
encountered these key challenges:

Manual Processes

Creating new loads and managing rate confirmations required excessive manual input, leading to errors and inefficiencies.

Disjointed Document Handling

Uploading and organizing Bills of Lading (BOLs) and other critical documents was cumbersome and time-consuming.

Scaling Issues

As the brokerage expanded, existing processes struggled to keep up, putting a strain on operational resources.

“We needed a system that would not just meet our current needs but also grow with us.”

Nick Rabe Headshot
Nick Rabe
Sales & Operations
Manager at CTi
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The Alvys Solution

Automatic Load Creation

The Foundation for Efficiency Alvys' Automatic Load Creation tool frees Nick’s team from manual data entry, enabling them to focus on high-value tasks.

Simplified Document Management

Alvys’ drag-and-drop functionality for uploading rate confirmations and BOLs, is significantly reducing time spent on document handling.

Scalable Training and Support

Alvys has learning tools, including category-specific video tutorials, to simplify onboarding for growing teams.

“Alvys’ drag-and-drop functionality was designed specifically to make document management seamless for users like you. Drag, drop, and go — it’s that simple.”

Headshot of customer success manager Jordan Strong
Jordan Strong
Customer Success
Manager at Alvys
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Nick appreciated the proactive approach:
“We’re all still learning, but Alvys is making it easier for my team to get up to speed quickly.”

Nick Rabe Headshot
Nick Rabe
Sales & Operations
Manager at CTi
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Results

Since implementing Alvys, Commercial Transport has seen measurable improvements:

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Faster Load Creation

Automatic load creation drastically reduces the time required to create and manage loads.

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Reduction in Document Errors

The intuitive drag-and-drop document functionality is minimizing human error in uploading critical documents.

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Improved Team Productivity

With repetitive tasks automated, the team can focus on growing the business and serving clients more effectively.

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Scalable Operations

The training modules and Alvys’ ongoing support positioned Commercial Transport for continued growth without operational bottlenecks.

Save time and start streamlining.

Alvys is all you need to manage and grow your business.

graphic illustration of the Alvys TMS software load board sorted by status