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Introducing Dispatch Planner (Beta): A New Way to Dispatch Smarter

author avatar
Todd Burch
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Senior Product Marketing Manager
December 20, 2024

At the heart of every logistics operation is a dispatcher balancing time, drivers, and freight. It's a demanding role, and for too long, dispatchers have worked with tools that make things harder than they need to be. Dispatch Planner (Beta) changes that.

With Dispatch Planner (Beta), we looked at the core of truck dispatching. Finding the right driver for the right load is critical. But the tools that dispatchers rely on often leave them sorting through long lists, dealing with repetitive tasks, or struggling with outdated information. So, we set out to simplify the process and make dispatching seamless.

What Makes Dispatch Planner (Beta) Different?

Dispatch Planner (Beta) builds on the foundation of our original Dispatch Planner. While the legacy Dispatch Planner offers a calendar and drag-and-drop tool, Dispatch Planner (Beta) introduces a table view with automatic filtering. It’s a different way to think about matching drivers to loads—focusing on speed, clarity, and accuracy.

How It Works

Dispatch Planner (Beta) works the way dispatchers think, putting the most relevant information front and center:

  1. Automatic Driver Filtering
    • The system automatically highlights the drivers who are closest, available, and qualified for the load. No manual filtering. No unnecessary steps. Just the right matches, ready for you to review.
  2. Filters That Stay
    • Once you set filters, they stay in place. Whether you refresh the page or come back later, your view is exactly how you left it.
  3. Live Updates
    • As loads and drivers change, Dispatch Planner (Beta) updates in real time. You’re always working with the most current information, without having to dig for it.
  4. A Clearer View
    • The layout focuses on what matters: showing you eligible drivers and letting you assign them quickly. No clutter. No distractions.

Why We Built Dispatch Planner (Beta)

We built Dispatch Planner (Beta) because dispatching is at the core of keeping freight moving. The tools a dispatcher uses should help them focus on decisions, not slow them down with tasks.

We also built this because the demands on logistics teams are evolving. Fleets are growing. Operations are becoming more complex. Dispatchers need tools that can handle these challenges without adding more complexity.

The Benefits You’ll See Right Away

Dispatch Planner (Beta) isn’t about doing more; it’s about doing better with less effort. It brings clarity to the process, so dispatchers can:

  • Save time by focusing on drivers who meet the load’s needs.
  • Reduce errors by narrowing choices to only what works.
  • Spend more energy making decisions instead of managing filters or correcting mistakes.

This isn’t about new features for the sake of it. It’s about solving real problems and helping teams get back to what matters: keeping freight on the move.

Looking Ahead

Dispatch Planner (Beta) is just the start. The lessons we’re learning from this release will inform everything we do next, from smarter recommendations to deeper integrations. Our goal is to support dispatchers in a way that feels intuitive, natural, and helpful.

We’re excited to bring a robust Dispatch Planner to your operation. It’s not just another feature—it’s a different way of thinking about truck dispatching.

Stay in touch with us for future blog posts (we will never share your information with anyone for any reason).
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